Medicare and the Dentist in Croydon

A straight answer on what Medicare funds, what it does not, and which pathway applies to you.

Medicare does not cover routine dental care for adults in Australia. There is no Medicare rebate for an adult check-up, clean, filling, crown or denture, at this practice or any other. It is worth saying plainly, because a lot of people ring around Croydon looking for something that does not exist.

What does exist are four separate pathways, and one of them probably applies to you. This page sets out each one honestly, including the one we cannot provide.

Who you areWhat funds your dental careCan we help?
Child aged 0 to 17 in an eligible familyMedicare, via the Child Dental Benefits ScheduleYes, we bulk bill
Veteran with a DVA cardDepartment of Veterans' AffairsYes, we claim directly
Adult with a concession cardVictorian public dental, state fundedNo, see below for where to go
Everyone elsePrivate health extras, or self fundedYes, preferred provider

1. Children: the Child Dental Benefits Schedule

This is the one genuinely Medicare-funded dental program, and it is for children only.

The Child Dental Benefits Schedule covers eligible children aged 0 to 17 for check-ups, X-rays, cleaning, fissure sealing, fillings, root canals and extractions. The cap is $1,158 where the child's two-year period began in 2026, or $1,132 where it began in 2025, and it runs across two consecutive calendar years.

Eligibility rests on the family receiving a qualifying payment, most commonly Family Tax Benefit Part A, at least once in the calendar year. Orthodontic work, cosmetic work and any dental treatment in a hospital are not covered.

Divine Dental Care is a registered CDBS provider and bulk bills eligible children, so there is nothing to pay on the day. The full detail, including which cap applies to your child and how to check your balance, is on our CDBS dentist in Croydon page.

2. Veterans: DVA Dental

DVA dental is funded by the Department of Veterans' Affairs, not by Medicare. It is a separate scheme with separate rules, and people often conflate the two.

If you hold a Gold Card, now officially the Veteran Card for All Conditions, or a White Card, now the Veteran Card for Specific Conditions, and you have an assessed clinical need, DVA funds your dental care. In most cases there is nothing for you to pay.

We accept both card types and claim directly with DVA, so there is no paperwork for you to lodge. Details, including the Biennial Monetary Limit and the rules on dentures and implants, are on our DVA dentist in Croydon page.

3. Concession Card Holders: Victorian Public Dental

This is the pathway we cannot provide, so here is where to go instead.

Public dental care in Victoria is state funded, not Medicare funded. It is delivered through the Royal Dental Hospital Melbourne and more than 40 community health services and Aboriginal Community Controlled Health Organisations.

Who Is Eligible

  • All children aged 0 to 12
  • Young people aged 13 to 17 who hold, or are dependants of holders of, a healthcare or pensioner concession card
  • Adults 18 and over who hold, or are dependants of holders of, a healthcare or pensioner concession card
  • All children and young people in out-of-home care provided by the Department of Families, Fairness and Housing, up to 18
  • All people in youth justice custodial care
  • All Aboriginal and Torres Strait Islander people
  • All refugees and asylum seekers

What It Costs

Care type, adults 18 and overFee
General course of care$32 per visit, capped at $128
Emergency course of care$32 flat
Dentures$77.50 each, capped at $155 for full upper and lower

Fees are waived entirely for Aboriginal and Torres Strait Islander people, people who are homeless or at risk of homelessness, refugees and asylum seekers, concession card holders aged 0 to 17, and anyone assessed as experiencing financial hardship. Providers of public dental care cannot refuse to treat someone because they are unable to pay.

The trade-off is waiting time. Priority access goes to Aboriginal and Torres Strait Islander people, children and young people, people who are homeless or at risk of homelessness, pregnant people, refugees and asylum seekers, and people registered with mental health or disability services who have a letter of recommendation. Everyone else goes on a waiting list.

If that pathway suits you better than private care, contact your nearest community health service or the Royal Dental Hospital Melbourne directly. We would rather point you to it than have you assume private treatment is the only option.

4. Everyone Else: Private Health Extras

For adults who are not concession card holders and not DVA cardholders, extras cover is the main way to reduce dental costs.

We are preferred providers for Medibank Private, BUPA, HCF, nib, CBHS, Defence Health and others, which means a higher rebate and a lower gap than at a non-preferred practice. We claim on the spot through HICAPS, so you pay only the difference on the day rather than claiming back later.

Our private health insurance page lists the funds we are preferred providers for. If you are choosing a policy, the annual extras limit and any waiting periods matter more than the headline premium.

A Note on Hospital Dental Surgery

A small number of oral and maxillofacial surgical procedures performed in a hospital can attract Medicare Benefits Schedule items where they are clinically necessary. These are specialist procedures arranged by referral rather than general dental treatment, and they are not something a general practice provides. If that pathway applies to you, your dentist or GP will refer you.

Dental Costs in Croydon and the Surrounding Suburbs

ABS 2021 Census data for Croydon (Vic.) records 28,608 residents with a median age of 39 and a median weekly household income of $1,615, across 7,785 families. That is a suburb where a good number of households sit in the band that qualifies for Family Tax Benefit Part A, and therefore for the CDBS, without necessarily realising it.

Croydon also has 1,868 children aged 0 to 4, at 6.5% above the Victorian average of 5.8%, and a substantial older cohort where DVA entitlements become relevant. Between those two schemes, a meaningful share of local families have access to funded dental care that goes unused.

We see patients from Croydon, Croydon North, Croydon Hills, Croydon South, Mooroolbark, Kilsyth, Ringwood, Ringwood East and Bayswater.

Working Out Which Applies to You

If you are not sure which pathway fits your situation, call (03) 9725 8040 and ask. We will tell you which scheme you fall under, including when the answer is that you would be better off at a public clinic. We are at 59 Wicklow Ave, Croydon VIC 3136, open six days a week including Saturdays, or you can book online.

CDBS figures on this page are drawn from Services Australia and Victorian public dental eligibility and fees from the Victorian Department of Health, both last checked on 9 August 2026. Fees and program rules are indexed and can change. Confirm current details at servicesaustralia.gov.au and health.vic.gov.au, or with our team. This page is general information, not personal dental advice.

Ready for Your Best Smile?

Our friendly team at Divine Dental Care is here to help you achieve the healthy, confident smile you deserve.

Medicare and Dental Costs: Frequently Asked Questions

Does Medicare cover dental treatment for adults?

Not for routine dental care. Medicare does not fund check-ups, cleans, fillings, crowns or dentures for adults. The federal dental program under Medicare is the Child Dental Benefits Schedule, and it covers eligible children aged 0 to 17 only. Adults in Victoria who hold a concession card may instead be eligible for state-funded public dental care, and adults with private health extras cover can claim through their fund.

Is there a bulk billing dentist in Croydon?

Divine Dental Care bulk bills eligible children through the Medicare Child Dental Benefits Schedule, and we claim directly with DVA for eligible veterans. We do not bulk bill adult dental care, because Medicare does not fund it. No private practice in Victoria can, which is worth knowing before you ring around.

Who can get free or low-cost dental care in Victoria?

Victoria funds public dental care for all children aged 0 to 12, for 13 to 17 year olds who hold or depend on a healthcare or pensioner concession card, and for adults 18 and over who hold or depend on one. It also covers all Aboriginal and Torres Strait Islander people, all refugees and asylum seekers, children and young people in out-of-home care, and people in youth justice custodial care.

How much does public dental care cost in Victoria?

For eligible adults, the Victorian Government sets fees at $32 per visit to a maximum of $128 for a general course of care, $32 flat for an emergency course of care, and $77.50 per denture capped at $155 for full upper and lower dentures. Anyone assessed as unable to pay is exempt, and providers cannot refuse care because someone cannot pay.

Can Divine Dental Care provide public dental treatment?

No. We are a private practice and we are not a public dental provider. Public dental care in Victoria is delivered through the Royal Dental Hospital Melbourne and more than 40 community health services. If you hold a concession card and want public dental care, contact your nearest community health service or the Royal Dental Hospital directly.

What does Medicare cover for children?

The Child Dental Benefits Schedule covers check-ups, X-rays, cleaning, fissure sealing, fillings, root canals and extractions for eligible children aged 0 to 17, up to $1,158 where the two-year period began in 2026, or $1,132 where it began in 2025. We are a registered CDBS provider and we bulk bill eligible children.

Is DVA dental the same as Medicare dental?

No. DVA dental is funded by the Department of Veterans' Affairs, not by Medicare. It is a separate scheme with its own eligibility, its own rules and its own limits. We accept both DVA card types and claim directly with DVA.

Does Medicare ever cover dental surgery?

A small number of oral and maxillofacial surgical procedures performed in hospital can attract Medicare Benefits Schedule items where they are clinically necessary. These are specialist procedures arranged by referral, not general dentistry, and they are not something a general dental practice provides. Your dentist or GP will refer you if that pathway applies.

How do I reduce dental costs if Medicare does not cover me?

For most adults the practical options are private health extras cover, which we can claim on the spot as a preferred provider for the major funds, or payment plans. If you hold a concession card, public dental care is the lower-cost pathway, though waiting lists apply for non-priority patients.

Where is Divine Dental Care?

We are at 59 Wicklow Ave, Croydon VIC 3136, a short distance from Croydon station, open six days a week including Saturdays. Call (03) 9725 8040 or book online.